Returns and Shipping

Return Policy

We hope you love you Catalyst products as much as we do!  However, if you are unhappy with your items or wish to return them for any reason, please return your purchase within 30 days from date of purchase. All items must be unworn and in resalable condition. You may use the shipping carrier of your choosing and send returned merchandise to: 

 Catalyst Customer Care

705-B SE Melody Lane

Lee's Summit, MO 64063

You must include the original invoice in order for your return to be processed. If you do not, we will be unable to refund your purchase.

Please allow for at least 5 days shipping time with your return and 7 business days to process your return. Credit will be issued to the same method used in original transaction. All shipping fees are non-refundable.



If you need to exchange your product, please contact us at  and we will assist you. Exchanges on scrubs due to fit will be exchanged free of charge in the US.


Unless stated otherwise on the website, shipping on all orders is $6.50 per order.  We ship to locations in the United States only.